:root{color-scheme:dark;--bg:#10141a;--panel:#171d26;--line:#2a3441;--ink:#e8edf4;--dim:#a5b0be;--accent:#4f9cf9}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.5 'Segoe UI',Arial,sans-serif}a{color:var(--accent)}:focus-visible{outline:3px solid var(--accent);outline-offset:3px}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}.rail{width:200px;position:fixed;inset:0 auto 0 0;border-right:1px solid var(--line);padding:26px 18px;background:var(--panel);display:flex;flex-direction:column}.brand{font-weight:800;letter-spacing:.12em;font-size:18px;color:var(--ink);text-decoration:none}.rail small{color:var(--dim);margin:5px 0 30px}.rail nav{display:grid;gap:4px}.rail nav a{color:var(--dim);padding:10px;text-decoration:none;border-radius:5px}.rail nav a[aria-current=page]{background:#263343;color:var(--ink)}.identity{margin-top:auto;font-size:13px;color:var(--dim)}main{margin-left:200px;padding:28px 32px;max-width:1650px}.eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:.12em;color:var(--dim)}h1{font-size:29px;margin:0 0 8px;letter-spacing:-.03em}h2{font-size:21px;margin:0 0 10px}h3{font-size:16px;margin:0 0 10px}p{margin:5px 0 16px}.muted,small{color:var(--dim)}.notice{background:#33290f;color:#f5d078;padding:10px 14px;border-radius:5px;font-size:12px;margin-bottom:24px}.toolbar,.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.toolbar{margin:18px 0}.split{display:grid;grid-template-columns:300px minmax(0,1fr);gap:24px;align-items:start}.worklist,.panel{background:var(--panel);border:1px solid var(--line);border-radius:7px}.panel{padding:24px}.worklist{max-height:calc(100dvh - 270px);overflow-y:auto}.worklist button{width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:15px;background:transparent;display:grid;gap:4px}.worklist button[aria-pressed=true]{background:#263343}.worklist small{font-size:12px}.chip{display:inline-block;font-size:11px;padding:3px 7px;border:1px solid var(--line);border-radius:4px;color:var(--dim)}button,.button{border:1px solid #3b4859;background:#253141;color:var(--ink);border-radius:5px;min-height:44px;padding:9px 14px;text-decoration:none;display:inline-flex;align-items:center;justify-content:center}button.primary{background:var(--accent);color:#0b1220;border-color:var(--accent);font-weight:650}button.danger{color:#ffb4b4;border-color:#8b4343;background:#351f23}input,select,textarea{width:100%;color:var(--ink);background:#101720;border:1px solid #3b4859;border-radius:5px;min-height:44px;padding:10px}input[type=checkbox]{width:18px;min-height:18px}label{display:grid;gap:5px;color:var(--dim);font-size:13px}label.check{display:flex;align-items:center;gap:9px}textarea{resize:vertical;min-height:90px}.grid{display:grid;grid-template-columns:1fr 1fr;gap:13px}.full{grid-column:1/-1}form{display:grid;gap:13px;margin-top:12px}details{border-top:1px solid var(--line);margin-top:20px;padding-top:16px}summary{cursor:pointer;font-weight:600;min-height:36px}.phone{font-size:25px;font-variant-numeric:tabular-nums;text-decoration:none}.facts{display:grid;grid-template-columns:120px 1fr;font-size:13px;gap:7px;margin:18px 0}.facts dt{color:var(--dim)}.facts dd{margin:0;overflow-wrap:anywhere}#flash{position:sticky;top:8px;z-index:10}#flash:not(:empty){padding:12px 16px;margin-bottom:16px;border:1px solid #4d6886;border-radius:5px;background:#1d3041}.empty{padding:35px 24px;text-align:left;color:var(--dim)}.event{padding:15px 0;border-bottom:1px solid var(--line);display:grid;gap:4px}.event a{font-weight:600}.event small{font-size:12px}.login{max-width:460px;margin:12vh auto}.intake-shell{max-width:740px;margin:32px auto;padding:20px}.intake-shell main{margin:0;padding:0}.metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1px;background:var(--line);border:1px solid var(--line)}.metric{background:var(--panel);padding:20px}.metric strong{display:block;font-size:24px;font-variant-numeric:tabular-nums}.skip{position:fixed;top:5px;left:10px;clip-path:inset(100%);width:1px;height:1px;overflow:hidden}.skip:focus{clip-path:none;width:auto;height:auto;z-index:100;background:var(--panel);padding:10px}pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px}.right{margin-left:auto}.section{margin-top:24px}.saving{color:#f5d078}@media(max-width:1050px){.split{grid-template-columns:230px minmax(0,1fr)}main{padding:22px}.rail{width:170px}main{margin-left:170px}}@media(max-width:760px){.rail{position:static;width:auto;padding:16px;border-right:0}.rail small{margin:0}.rail nav{display:flex;overflow:auto;margin-top:15px}.rail nav a{white-space:nowrap}.identity{display:none}main{margin:0;padding:18px}.split,.grid{grid-template-columns:1fr}.worklist{max-height:245px;overflow:auto}.panel{padding:18px}.intake-shell{margin:0;padding:18px}h1{font-size:25px}.full{grid-column:auto}} .phone{font-size:clamp(28px,3vw,44px);font-weight:750;letter-spacing:-.025em;line-height:1.15;text-decoration:none;white-space:nowrap}.outcome-buttons{border:0;padding:0;margin:0 0 10px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.outcome-buttons legend{margin-bottom:6px}.outcome-buttons label{margin:0;position:relative}.outcome-buttons input{position:absolute;opacity:0;width:1px;height:1px}.outcome-buttons span{display:block;text-align:center;padding:10px 4px;border:1px solid var(--line);border-radius:5px;cursor:pointer;font-size:13px}.outcome-buttons input:checked+span{background:#284c72;border-color:var(--accent);color:white}.outcome-buttons input:focus-visible+span{outline:3px solid var(--accent)}.call-controls #attempt{display:flex;flex-direction:column;gap:6px}.call-controls #attempt>label:has(textarea){order:-1}.call-controls textarea{min-height:52px;height:52px}.call-controls form{margin:8px 0}.call-controls>summary{display:none}.call-controls .row{margin:8px 0}.call-controls p{margin:5px 0 10px}.call-controls fieldset~label{margin:0}.call-controls [hidden]{display:none!important}@media(min-width:900px){body:has(.call-controls) main{padding:16px 24px}body:has(.call-controls) .notice{margin-bottom:10px}body:has(.call-controls) .panel{padding:16px}body:has(.call-controls) .worklist{max-height:calc(100vh - 240px);overflow:auto}}@media(max-width:600px){.outcome-buttons{grid-template-columns:repeat(2,minmax(0,1fr))}} body:has(.call-controls) #app>h1{font-size:22px;margin:0}body:has(.call-controls) #app>p.muted{display:none}body:has(.call-controls) #app>.toolbar{margin:10px 0}body:has(.call-controls) #search{width:auto;flex:1;min-width:160px}body:has(.call-controls) .call-controls{border-top:0;padding-top:0;margin-top:0}body:has(.call-controls) details{padding:10px 0;margin:0}body:has(.call-controls) .panel>p{margin-bottom:4px} .preparation{font-size:12px;color:var(--dim);margin:6px 0}.preparation strong{color:var(--ink)}.draft-status:empty{display:none}.discard-draft{font-size:11px;padding:2px 6px;min-height:26px;justify-self:start}.call-controls #attempt{display:grid;grid-template-columns:1fr 1.3fr;gap:8px 14px}.call-controls #attempt>.outcome-buttons{grid-column:2;grid-row:1/3}.call-controls #attempt>label:has(textarea){grid-column:1;grid-row:1}.call-controls #attempt>.check{grid-column:1;grid-row:2;align-self:start}.call-controls #attempt>.row,.call-controls #callback-fields{grid-column:1/-1}.call-controls #attempt textarea{height:84px;min-height:84px}.call-controls #attempt .row button{flex:1}.call-controls #attempt .draft-status{font-size:11px}.call-controls .outcome-buttons{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}.call-controls .outcome-buttons span{padding:7px 3px}.call-controls .outcome-buttons legend{font-size:12px}@media(max-width:700px){.call-controls #attempt{display:flex}.call-controls #attempt textarea{height:56px;min-height:56px}.call-controls .outcome-buttons{grid-template-columns:repeat(2,1fr)}}
:root{--selected:#263343;--button:#253141;--input:#101720;--control-line:#3b4859;--primary-ink:#0b1220;--notice-bg:#33290f;--notice-ink:#f5d078;--choice:#284c72;--flash-bg:#1d3041;--danger-bg:#351f23;--danger-ink:#ffb4b4}
:root[data-theme=light]{color-scheme:light;--bg:#f3f5f8;--panel:#fff;--line:#d4dce6;--ink:#172536;--dim:#526070;--accent:#175baf;--selected:#e7effa;--button:#edf2f7;--input:#fff;--control-line:#b2becb;--primary-ink:#fff;--notice-bg:#fff4d6;--notice-ink:#785511;--choice:#175baf;--flash-bg:#e7f1fc;--danger-bg:#fff1f1;--danger-ink:#a62323}
.rail nav a[aria-current=page],.worklist button[aria-pressed=true]{background:var(--selected)}button,.button{background:var(--button);border-color:var(--control-line)}button.primary{color:var(--primary-ink)}input,select,textarea{background:var(--input);border-color:var(--control-line)}.notice{background:var(--notice-bg);color:var(--notice-ink)}#flash:not(:empty){background:var(--flash-bg);border-color:var(--control-line)}button.danger{color:var(--danger-ink);background:var(--danger-bg)}.saving{color:var(--notice-ink)}.outcome-buttons input:checked+span{background:var(--choice)}
.rail-tools{margin-top:auto;display:grid;gap:12px}.rail-tools .identity{margin:0;display:flex;align-items:center;gap:8px}.rail nav details{margin:8px 0 0;padding:8px 0 0}.rail nav details a{display:block}.rail nav summary{padding:6px 10px;color:var(--dim);font-weight:400}.theme-toggle{font-size:13px}.qualification-options{grid-template-columns:1fr 1fr}.qualification-options span{min-height:48px;display:flex;align-items:center;justify-content:center;text-align:center}.qualification-options legend{font-weight:600;margin:0 0 8px}.qualification-form textarea{height:60px;min-height:60px}.qualification-form .row button{flex:1}.qualifier-context{display:flex;gap:12px;flex-wrap:wrap;margin:12px 0 20px}.qualifier-context .button{font-weight:600}.work-rows small{display:block;margin:4px 0 12px}.meeting-card{padding:18px 0;border-bottom:1px solid var(--line)}.meeting-card h2{font-size:18px;margin:0 0 4px}.meeting-card .row{margin-top:10px}.meeting-editor{max-width:560px;background:var(--panel);padding:16px;margin-top:12px;border:1px solid var(--line);border-radius:6px}.meeting-editor[hidden],[hidden]{display:none!important}.meeting-editor form{margin:0}.meeting-card .meeting-editor .row button{flex:1}.meeting-card time{font-weight:600}.meeting-kind{font-size:12px;color:var(--dim)}.meeting-filter{display:flex;gap:8px;margin:16px 0}.meeting-filter button[aria-pressed=true]{background:var(--selected);border-color:var(--accent)}.quick-actions{display:flex;gap:8px;flex-wrap:wrap;margin:10px 0}.advanced-actions{margin-top:12px}.advanced-actions>summary{color:var(--dim);font-size:13px}.business-zone{display:block;font-size:12px;color:var(--dim);margin-top:4px}.compact-hint{font-size:12px;color:var(--dim);margin:4px 0}
.call-controls #callback-fields{border:0;padding:0;margin:0}.call-controls #callback-fields legend{font-size:13px;font-weight:600}.toolbar>input{flex:1;width:auto;min-width:160px}.draft-controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.draft-controls:has(.draft-status:empty){display:none}.draft-controls .discard-draft{border:0;background:transparent;text-decoration:underline;padding:0 2px}.call-controls #attempt>.draft-controls{grid-column:1/-1}.quick-actions{margin:6px 0}.meeting-card .meeting-editor{padding:12px}.meeting-editor p{margin:4px 0}.meeting-other{margin-bottom:0}
dialog{background:var(--panel);color:var(--ink);border:1px solid var(--line);border-radius:10px;width:min(520px,calc(100vw - 32px));max-height:90dvh;padding:22px}dialog::backdrop{background:rgb(0 0 0 / .5)}.close-dialog{float:right;min-height:36px;padding:4px 10px}.meeting-other{grid-column:1/-1;margin-top:8px;padding-top:8px}.meeting-other summary{font-size:12px;color:var(--dim)}.meeting-other form{max-width:520px}
@media(min-width:900px){body:has(.qualification-form) main{padding:16px 24px}body:has(.qualification-form) .notice{margin-bottom:10px}body:has(.qualification-form) .panel{padding:20px}body:has(.qualification-form) #app>h1{font-size:24px}.meeting-card{display:grid;grid-template-columns:1fr auto;gap:4px 20px}.meeting-card>.meeting-editor{grid-column:1/-1;width:100%}.meeting-card>.row{margin:0;align-self:center}}
@media(max-width:760px){.split>#pane{grid-row:1}.split>div:has(.worklist){grid-row:2}.rail-tools{display:flex;align-items:center;margin-top:10px;gap:8px}.rail-tools .identity{display:block;font-size:12px}.rail-tools .identity br{display:none}.rail-tools .identity #logout{margin-left:8px}.rail nav details{margin:0;padding:0;border:0}.rail nav summary{white-space:nowrap}.rail nav details[open]{min-width:130px}.qualification-options{grid-template-columns:1fr 1fr}}